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TRUSTED BY 10,000+ MEMBERS • 100% ONLINE • SCIENCE-BACKED • FDA-LICENSED/US-INSPECTED PHARMACIES • DISCREET SHIPPING • TRANSPARENT PRICING • UNLIMITED PROVIDER MESSAGING • SUPPLIES INCLUDED
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How to Log In to Your Patient AccountYou can access your account in two easy ways:Directly: Go to Login to Your Account to open the login page immediately.Via the Website: Visit OHM Health and select "Log In" in the top-right corner.To sign in:Enter your registered email address and password.Select "Log In". Need help? If you’ve misplaced your password, select "Forgot password?" below the login fields, or search for the article "How do I reset my password?" in our Help Hub.Have questions? We’re here to help!Current & Former Patients: Sign in to your account and send us a direct message through our secure patient portal.New Visitors: Email us at hello@getohmhealth.com to submit an inquiry to our team.
Go to the Sign-In Page:Directly: Go to your Patient Portal to open the login page immediately.On the Website: Click Log In in the top-right corner.Request a Reset: Select Forgot your password? below the login fields.Submit Your Email: Type in the email associated with your account and choose Reset password.Check Your Inbox: You will receive an email with a password reset link shortly. (If it doesn't appear in a few minutes, check your spam or junk folder.)Create a New Password: Click the link in the email, enter your new password in the required fields, and select Reset password.You can now log in using your updated password!Important Reminders:Security Notice: We will never ask you for your password. Keep your credentials private to protect your account.Multiple Requests: If you request a reset more than once, be sure to use the link from the most recent email, as earlier links will expire.Have questions? We’re here to help!Current & Former Patients: Sign in to your account and send us a direct message through our secure patient portal.New Visitors: Email us at info@ohmhealth.com to submit an inquiry to our team.
Log in to your OHM Health account using any web browser on your phone or computer.After logging in, click your name (or the arrow next to it) in the top-right header.Click "Edit Profile" from the drop-down menu.Under "Manage Profile", you can update your contact information, including your full legal name, email, date of birth, gender, height, weight, password, and address (both primary and billing).Click on the "Save" button at the bottom of the page to apply your updates.Have questions? We’re here to help!Current & Former Patients: Sign in to your account and send us a direct message through our secure patient portal.New Visitors: Email us at hello@getohmhealth.com to submit an inquiry to our team.
Continuous care is essential to reaching your health goals. Our membership structure ensures you receive an uninterrupted supply of your prescribed medications, along with ongoing, direct support from your clinical team. Together, we’ll keep your wellness journey on track every step of the way.Flexibility When You Need ItWe recognize that health needs and schedules change. If you ever need to adjust, pause, or end your membership, we’re here to make that process as smooth as possible.Can I adjust my next shipment date?How do I pause or cancel my membership?Have questions? We’re here to help!Current & Former Patients: Sign in to your account and send us a direct message through our secure patient portal.New Visitors: Email us at hello@getohmhealth.com to submit an inquiry to our team.
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. All transactions are processed securely through [BLANK] using enterprise-grade encryption, ensuring your financial details are fully protected at checkout.Additionally, Health Savings Account (HSA) cards are accepted for qualifying medication purchases.Have questions? We’re here to help!Current & Former Patients: Sign in to your account and send us a direct message through our secure patient portal.New Visitors: Email us at info@ohmhealth.com to submit an inquiry to our team.
Using your computer or mobile device, open your preferred web browser.Log in to your OHM Health account.n/aImportant Membership Information:Standard Rate: Currently, membership is $128 per month. Individual product or medication costs vary based on your personalized care plan developed with your provider.Monthly Plan Billing: Charged on or near the same date each month.Annual Plan Billing: Charged once per year on the anniversary of your original sign-up date.INFO ON REFILL ORDERSHave questions? We’re here to help!Current & Former Patients: Sign in to your account and send us a direct message through our secure patient portal.New Visitors: Email us at hello@getohmhealth.com to submit an inquiry to our team.
If a payment is declined, we’ll email you right away with simple steps to update your payment method. Our system will also automatically retry processing the card on file over the next few days.If we are unable to process the charge, your upcoming order or service may be placed on hold to avoid any billing errors. As soon as you update your payment details, we will automatically reprocess your transaction within 24 hours to get your account back on track.Need to update your card now? Follow our quick guide to "How can I update my payment method?" in our Help Hub.Have questions? We’re here to help!Current & Former Patients: Sign in to your account and send us a direct message through our secure patient portal.New Visitors: Email us at hello@getohmhealth.com to submit an inquiry to our team.
If you need to pause your membership, change how often your orders arrive, or cancel your membership, please submit your request at least 48 hours before your upcoming payment date.Find helpful instructions and manage your account by exploring these guides in our Help Hub:How do I message my healthcare provider?Can I request a medication dosage adjustment?How do I change my shipment frequency?How do I pause or cancel my membership?Have questions? We’re here to help!Current & Former Patients: Sign in to your account and send us a direct message through our secure patient portal.New Visitors: Email us at hello@getohmhealth.com to submit an inquiry to our team.
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